Privacy Policy

Introduction

Sacred Legacy Memorial Concierge provides obituary writing, memorial book design, tribute publications, photo restoration, memorial websites, legacy preservation, after-loss concierge support, and related memorial services.

This Privacy Policy explains how we collect, use, protect, and manage information submitted through our website, forms, consultations, email, phone communications, service requests, appointment scheduling, and partner referrals.

Information We Collect

We may collect information such as:

• Names, phone numbers, email addresses, and mailing addresses
• Information submitted through contact forms, intake forms, or consultation requests
• Information about a deceased loved one for obituary or memorial purposes
• Family history, biographical details, service information, and tribute content
• Photographs, scanned images, documents, and memorial materials
• Payment, billing, and transaction information
• Website usage information, cookies, and analytics data
• Referral, partnership, or professional contact information

How We Use Information

Information may be used to:

• Provide requested memorial, obituary, design, restoration, or concierge services
• Schedule consultations and communicate regarding appointments
• Create obituaries, memorial books, tribute publications, and memorial websites
• Restore, enhance, preserve, or prepare photographs and submitted images
• Process payments, invoices, service requests, and project updates
• Respond to messages, questions, and support requests
• Improve our website, client experience, and service offerings
• Comply with legal, business, and security obligations

Photographs, Obituaries & Memorial Content

Clients retain ownership of photographs, obituary content, written materials, family stories, and memorial information submitted to Sacred Legacy Memorial Concierge.

By submitting materials to us, clients confirm that they have the authority or permission to provide those materials for the requested service.

Submitted photographs, obituary content, and memorial materials are used only for the purpose of completing the requested project unless separate permission is provided.

We do not sell family photographs, obituary details, memorial content, or personal family information.

Photo & Memorial Content Authorization

When a client submits photographs, documents, names, dates, stories, or family details, the client represents that they have the right to submit the materials and authorize Sacred Legacy Memorial Concierge to use them for the requested service.

This may include obituary preparation, memorial book design, tribute publication design, photo restoration, memorial website creation, digital layout, print preparation, or related memorial services.

Sacred Legacy Memorial Concierge is not responsible for family disputes regarding who has authority to submit photographs, obituary details, memorial content, or personal family information.

Payment Information

Payments may be processed through secure third-party payment providers. Sacred Legacy Memorial Concierge does not store full credit card numbers on its website or servers.

Payment processors may collect and process billing details according to their own privacy and security policies.

Cookies & Website Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use our website and to improve the user experience.

This may include browser information, device type, pages visited, referral sources, general location data, and website interaction information.

How We Share Information

Sacred Legacy Memorial Concierge does not sell personal information.

We may share information only when necessary to:

• Complete a requested service
• Work with approved service providers, designers, printers, or technology providers
• Process payments or manage invoices
• Provide website hosting, email communication, appointment scheduling, or file storage
• Comply with legal requirements
• Protect our rights, business, clients, or website security

Data Security

We use reasonable safeguards to protect information submitted to us from unauthorized access, misuse, disclosure, alteration, or loss.

No website, email system, or online transmission is guaranteed to be completely secure. Clients should avoid submitting unnecessary sensitive information unless it is required for the requested service.

Data Retention

We may retain project files, communications, invoices, order details, and memorial materials for business, legal, archival, or client service purposes.

Clients may request deletion of certain personal information or project files, subject to legal, accounting, operational, or service-related limitations.

California Privacy Rights

California residents may have rights regarding access, correction, deletion, or limitation of certain personal information, subject to applicable exceptions.

To submit a privacy request, contact us at privacy@sacredlegacymemorial.com.

Third-Party Links & Services

Our website may link to third-party websites, payment processors, scheduling platforms, social media platforms, or partner resources.

Sacred Legacy Memorial Concierge is not responsible for the privacy practices, policies, security, or content of third-party websites or services.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information directly from children under 13 without the involvement of a parent or legal guardian.

Updates To This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Us Regarding Privacy Matters

For questions about this Privacy Policy, privacy requests, or concerns regarding submitted information, please contact us below.